URWAN is a modern menswear brand based in Bangalore. We focus on quiet luxury, high-performance stretch fabrics, precision fitting, and long-lasting quality rather than fast-fashion trends.

Every URWAN garment is crafted using advanced performance textiles and data-driven fit profiles. We use reinforced seams and small-batch manufacturing to ensure superior comfort and maximum durability.

Our products are designed in Bangalore and manufactured in small, controlled batches by expert craftsmen across specialized facilities in India.

Currently, URWAN operates exclusively as an online brand to deliver high-end quality directly to you without traditional retail markups.

Instead of releasing mass-market seasonal drops every month, we launch curated, small-batch capsules designed to be permanent additions to your everyday wardrobe.

Yes. We practice slow fashion by making apparel engineered to last for years rather than months, drastically reducing waste. We also produce in limited runs to prevent overstocking.

Each product page features a detailed Size Guide with exact measurements. You can measure your best-fitting current clothing item and match it against our chart for a precise fit.

You can reach our support team via email at info@urwan.com or call/WhatsApp us at +91 9738002530 (Monday to Saturday, 10 AM to 6 PM IST).

We accept all major Credit Cards, Debit Cards, NetBanking, UPI (GPay, PhonePe, Paytm), digital wallets, and Cash on Delivery (COD) for eligible pincodes.

Absolutely. All transactions are processed through bank-grade, PCI-DSS compliant payment gateways with 256-bit SSL encryption. URWAN never sees or stores your card details.

We offer a 14-day hassle-free return and exchange policy from the date your package is delivered.

Once your return arrives at our facility and passes quality inspection (24–48 hours), prepaid refunds are credited to your original payment method in 5 to 7 business days.

For COD orders, refunds are issued via direct bank transfer (NEFT/IMPS) or as an URWAN Store Credit voucher valid for 12 months.

No. All prices listed on our product pages are inclusive of Goods & Services Tax (GST).

COD is available across most pincodes in India. A nominal COD handling fee of ₹50–₹99 may apply at checkout depending on your location.

Don’t worry. Failed payments are usually reversed automatically by your bank within 3 to 5 business days. You can also send us your transaction screenshot at info@urwan.com for quick verification.

We offer Free Standard Shipping on all orders above ₹1,999 across India. For orders below ₹1,999, a flat shipping charge of ₹99 applies.

Orders in metro cities are typically delivered within 2 to 4 business days. Deliveries to Tier 2 and Tier 3 cities usually take 4 to 6 business days.

Once dispatched, we send you an email and SMS/WhatsApp notification with your tracking link. You can also enter your order details on our Track Order site page.

You can request changes or cancellation within 2 hours of placing your order by contacting us at +91 9738002530 or info@urwan.com, provided the package has not dispatched.

Yes, as long as the item has not been handed over to our courier partner. Contact us immediately with your Order ID and corrected address.

Please do not accept tampered packages. If you receive a damaged or incorrect item, email us clear photos/videos within 48 hours of delivery at info@urwan.com, and we will send an immediate replacement.

Currently, URWAN ships exclusively within India. We plan to expand to international destinations soon.

Since we produce in small batches, popular sizes sell out fast. Click “Notify Me” on the product page to get instantly alerted when the item is restocked.

Our signature Lifetime Warranty covers manufacturing structural defects—such as seam stitching splits, rivet popping, or functional zipper failures—for the lifespan of your garment.

Our Lifetime Warranty covers signature structural items including denim jeans, structured jackets, and technical outer layers. Check individual product descriptions for warranty coverage badges.

The warranty does not cover normal wear and tear over time (such as natural indigo color fading), damage from improper laundering, fabric bleach contact, accidental tearing, or third-party tailoring modifications.

Email info@urwan.com with your original Order ID and clear photos showing the structural issue. Our engineering team will review it within 48 hours.

If approved, URWAN will repair the defect free of charge. If it cannot be repaired, we will replace it with a new item or issue equivalent store credit.

We do not offer custom alteration services currently, but our garments feature standardized ergonomic fit profiles designed to fit true to size.

Wash cold inside-out with mild detergent, avoid bleach or harsh scrubbers, and line dry in the shade to preserve structural fibers and original color depth.

Yes! The warranty is tied to the original purchase invoice and order number, making it valid even if gifted to someone else.